Globe Telecom shortchanges subscribers
GLOBE SHORTCHANGES SUBSCRIBERS, LONE SUBCONTRACTOR The "screen grab" below is the 8th apology yours truly received from Globe Telecom this afternoon after breaking its 8th promise done through text messaging of dispatching a crew of technicians to my place. Globe services continue to deteriorate, outcome of its greed for super-profits. That same greed pushed it to fire seasoned employees and replace them with contractuals, an attack against labor. That same greed prompted it to whittle its four branches in Iloilo with paying machines on top of human tellers receiving payments, down to only one which is both an attack on labor and subscribers making it harder for the latter to pay their bills and complain. Before, we subscribers, found it easier to communicate our concerns because people getting our calls or waiting at windows, are human beings and experienced employees. Today, the other end of the line getting calls are robots who ask you to wait as they refer your calls t