Toyota - Iloilo and its agent only constrict their market
By Pet Melliza The beekeeper Quo vadis, Toyota - Iloilo? The harrowing experience of a call center agent and his mother in the hands of Toyota - Iloilo could give potential customers goose bumps and second thoughts of patronizing that company, that is, if they knew that. “Gino” bought a unit from its casa last January and paid their monthly installments until March, P17,000 each month through BDO. May 19, 2021, an agent “repossessed” it. The man who presented himself sent by Toyota did not tell the poor call center agent the car was up for repossession. “Only inspection,” he said. He asked for the key which was promptly given him, opened the door took pictures of the interior, went out to open the hood and took additional pictures of the engine, the tires and the sides of the vehicle. He then announced repossession and zoomed away never to return. Gino and his mother went to Toyota - Iloilo to be informed that indeed the car, a red Vios, was repossessed because o...